Manuals for Merchant Credit Card Processing Services

Credit Card Machine Manuals

Credit Card Terminal Machine Manual for Hypercom T77 Quick Ref Guide

Brand: 

Hypercom Corporation

Features: 
  • Fast receipt and report printing with integrated friction printer
  • Takes up less counterspace with small footprint
  • Trains cashiers with easy-to-learn, simple-to-use 35-key keyboard
  • Fast transaction and authorization times
  • Clerk-friendly operations, easily changed paper and ribbons
  • High-visibility, 2 x 20 backlit LCD display
  • Full Track 1 and 2 card reader standard
Specifications: 
  • Memory: Up to 1 MB; EPROM: 32KB
  • Display: Backlit: 2 lines x 20 characters
  • Card Reader: Magnetic stripe: Tracks 1,2 standard, Track 3 (optional)
  • Comm Ports: PIN pad, 4-wire, RS485; LAN RS485
  • Modem: 2400 or 1200 bps; synchronous (SDLC) and asynchronous 
  • Printer: Thermal, Friction, or Sprocket feed
  • Keypad: Silicone Rubber 35 keys; water splash-resistant
  • Physical: 9.25"L x 6.75"W x 4.25"H - Weight: 1.5 lbs
  • Voltage: 85-250VAC, 50/60 Hz DC: 24V, 1A
Description: 
The Hypercom T77 Credit Card Machine is a compact, high-performance terminal that supports a wide range of applications including credit, debit and stored-value cards, as well as check and proprietary card processing. Ideal for the processing of merchant accounts in retail environments requiring very fast transaction times, for upgrading existing authorization-only equipment or for merchants moving to debit applications, the Hypercom T77 credit card terminal can handle virtually anything you throw it’s way.. The integrated, high-speed printer on the Hypercom T77 credit card machine is available in thermal, sprocket or friction types. All modules on the Hypercom T77 credit card terminal are easily replaceable and eliminate reliability problems. The sprocket printer option allows the Hypercom T77 credit card machine to print transaction-specific information inside preprinted, multi-part retail vouchers for high-quality, professional cardholder receipts. Specific price/performance benefits for the Hypercom T77 credit card machine include savings on user training, reduced telephone line costs, shorter processing and shorter settlement times. The Hypercom T77 credit card mchine features a broad range of telecommunications, display, keypad, card reader and system connectivity options that enable it to meet the demands of merchants operating in a sophisticated, ever-changing marketplace. Complete with external ports for ATM pin pad,  and a check reader, the Hypercom T77 credit card terminal is a great solution for merchants looking to increase sales without sacrificing speed and efficiency.  The Hypercom T77 Credit Card Machine is so user friendly that transactions can be completed with only a few keystrokes. Hypercom T77 credit card terminals are cost-effective, point-of-sale devices that combine a sensible user interface, high-performance communications, and large memory which makes them the perfect fit for merchants looking to accept all forms of payments at high traffic locations.

For more information on the Hypercom T77 credit card terminal, please visit the Hypercom website.
Online Manual: 

htmlshypercomt77creditcardmachineHypercomT77QuickRefGuide

Restaurant
Quick Reference Card
For HyperCom T7P T77 and T7Plus Terminals
Sale
swiped

Swipe Card
Enter Server
Base Amount
Tip Amount
Enter
Enter
Enter
Sale
swiped

Enter Account
Exp Date
MMYY
Card Present
Yes
No
Enter Server
Base Amount
Tip Amount
Correct
Yes
No
Enter Address
Enter Zip Code
Enter
Enter
Enter
Clear
Enter
Enter
Enter
Enter
Clear
Enter
Enter
Debit
Press
Swipe Card
Enter Server
Base Amount
Tip Amount
Correct
Yes
No
Waiting for Pin
Enter Pin on PinPad
Press Enter Key on PinPad
Debit
Enter
Enter
Enter
Enter
Clear
Card Verify
Press
Swipe Card If Manual Entry
Enter Account
Then Press
Exp If Manual
MMYY Amount
Enter
Enter
Enter
Card Verify
OffLine
Refund
Press
Swipe Card or
Enter Account
Exp if Manual
MMYY
Enter Server
Amount of Refund
Refund
Enter
Enter
Enter
Enter
Enter
Enter
Enter Enter
Enter
Enter
Clear
Enter
Void
Press
Enter Invoice
Correct
Yes
No
Void
Enter
Enter
Clear
Tip Adjustment
Press Enter Server
Adjust
Yes
No Enter New Base
Amount or Press Enter Tip Amount Total Correct
Yes No
Adjust
Enter
Enter
Enter
Enter
Enter
Clear
Clear
Settlement
Press Enter Password
Scanning Batch Please Wait
Displays Total Sales
Correct
Yes
No
If NO Settlement is canceled
If YES the Terminal Displays
refund Totals
Correct
Yes
No
If NO Settlement is canceled
If YES the Terminal Will Dial Out to Close the Batch
Settle
Enter
Enter
Clear
Enter
Clear
Reprint Receipt
Press
Enter Invoice
Merchant Receipt
Press
Customer Receipt
Press
1
2
Enter
Enter
Enter
Reprint
OffLine Forced
Press Swipe Card If Manual Entry
Enter Account
Then Press Exp if Manual
MMYY
Enter Server Base Amount Tip Amount
Correct
Yes
No
Enter Approval Code

24Hour Technical Support
18008651164
Error Messages
ERROR CALL HELP ND
Terminal is not detecting a dial tone
please retry transaction
ERROR CALL HELP FE
Authorization declined
COMMS ERROR
Communication Error please retry
transaction
CALL HELP CENTER 539
Error occurred on the Host System
please contact Help Desk
18888300555
RETRYCOMM ERROR 544
Error occurred when uploading Batch
retry batch upload
PLEASE CALL LC
This Particular credit card has been
reported lost card
ERROR CALL HELP TR
Invalid Transaction please check card
number and retry transaction
PLEASE CALL CC
This Particular credit card has been
reported stolen
CALL HELP CM
Invalid card The credit card number is
not recognized as a valid card number
CALL HELP AM
Invalid amount retry processing
transaction with a valid amount
CALL VOICE OPERATOR
Contact VisaMaster Card voice
authorization
Instructions of Using MCVISA Voice Authorization Line
DIAL
18008977530
ENTER MERCHANT ID
Enter your merchant ID number exp8990000 followed by the pound
sign to confirm
ENTER ACCOUNT
Enter credit card number followed by the pound sign to confirm
ENTER EXPIRATION DATE
Enter EXP DATE MMYY followed by the pound sign to confirm
ENTER TRANSACTION AMOUNT
Enter amount of sale
PROCESSING
Six digit authorization number is issued
WARNING
Please note that when obtaining an authorization number using the voice authorization line the sale is not
automatically deposited to your account The sale must be manually entered FORCEOFFLINE to your terminal
for the sale to be batcheddeposited to your account
AVS Response Codes
VISA
Description
Y
Yes Exact Match on Address and Zip
A
Address Matches Zip Code Does Not
Z
Zip Code Matches Address Does Not
N
Neither Address nor Zip Code Match
U
Address Information Unavailable or Issuer Does Not Support AVS
R
Retry Issuers System Unavailable or Timed Out
E
Error Transaction Ineligible for AVS or Edit Error Found
S
AVS Not Supported by Issuer
Settlement
Press Enter Password
Scanning Batch Please Wait
Displays Total Sales
Correct
Yes
No
If NO Settlement is canceled
If YES the Terminal Displays
refund Totals
Correct
Yes
No
If NO Settlement is canceled
If YES the Terminal Will Dial Out to Close the Batch
Settle
Enter
Enter
Clear
Enter
Clear
Print Reports
Press Select Report Type Server Press Summary Press
If Server Report Detail Press Summary
Press
Unadjusted
Press
Open Tabs
Press
2
4
1
2
3
6
Reports
Enter
Enter
Enter
Enter
Enter
Enter

Sale
swiped

Swipe Card
Card will display
press enter to confirm
Enter Last Four
Digits of Card
Enter Server
Amount of Sale
Enter
Enter
Enter
Enter
Retail
Quick Reference Card
For HyperCom T7P T77 and T7Plus Terminals
Refund
Press
Swipe Card or
Enter Account
Expiration Date
MMYY
Amount of
Refund
Refund
Enter
Enter
Enter
Sale
manual

Enter Account
Exp Date
MMYY
Card Present Yes
No
Enter Server
Enter Base Amount
Tip Amount
Correct Yes
No
Enter Address
Enter Zip Code
Enter CVV2
Clear
Enter
Enter
Enter
Enter
Enter
Enter
Enter
Enter
Enter
Enter
Enter
Debit
Press
Swipe Card
Amount of Sale
Enter Pin
Enter Pin on PinPad
Press Enter Key on PinPad
Enter
Enter
Enter
Debit
OffLine Forced
Press
Swipe Card or
Enter Account
Expiration Date
MMYY
Enter 6 Digit
Approval Code
OffLine
Enter
Enter
Enter
Void
Press
Enter Invoice
Correct
Yes
No
Enter
Enter
Enter
Void
Reprint Receipt
Press
Enter Invoice
Merchant
Receipt
Customer
Receipt
Reprint
Enter
Enter
Enter
1
2

Card Verify
Press
Swipe Card or
Enter Account
Exp Date
MMYY
Amount of Sale
Card Verify
Enter
Enter
Enter

24Hour Technical Support
18008651164
Instructions of Using MCVISA Voice Authorization Line
DIAL
18008977530
ENTER MERCHANT ID
Enter your merchant ID number exp8990000 followed by the pound
sign to confirm
ENTER ACCOUNT
Enter credit card number followed by the pound sign to confirm
ENTER EXPIRATION DATE
Enter EXP DATE MMYY followed by the pound sign to confirm
ENTER TRANSACTION AMOUNT
Enter amount of sale
PROCESSING
Six digit authorization number is issued
WARNING
Please note that when obtaining an authorization number using the voice authorization line the sale is not
automatically deposited to your account The sale must be manually entered FORCEOFFLINE to your terminal
for the sale to be batcheddeposited to your account
Settlement Batch
Press
Enter Password
Press
Scanning Batch Please Wait
Sales totals will display on the screen
To Confirm Press
Correct
Yes
No
Return totals will display
on the screen
To Confirm Press
Correct
Yes
No
Settle
Password
Enter
Enter
Enter
Enter
Enter
Clear
Clear
AVS Response Codes
VISA
Description
Y
Yes Exact Match on Address and Zip
A
Address Matches Zip Code Does Not
Z
Zip Code Matches Address Does Not
N
Neither Address nor Zip Code Match
U
Address Information Unavailable or Issuer Does Not Support AVS
R
Retry Issuers System Unavailable or Timed Out
E
Error Transaction Ineligible for AVS or Edit Error Found
S
AVS Not Supported by Issuer
Print Reports
Press
Press
Press
Enter
Reports
3
Print Summary Report
Press
Press
Press
Enter
Reports
4
Error Messages
ERROR CALL HELP ND
Terminal is not detecting a dial tone
please retry transaction
ERROR CALL HELP FE
Authorization declined
COMMS ERROR
Communication Error please retry
transaction
CALL HELP CENTER 539
Error occurred on the Host System
please contact Help Desk
18888300555
RETRYCOMM ERROR 544
Error occurred when uploading Batch
retry batch upload
PLEASE CALL LC
This Particular credit card has been
reported lost card
ERROR CALL HELP TR
Invalid Transaction please check card
number and retry transaction
PLEASE CALL CC
This Particular credit card has been
reported stolen
CALL HELP CM
Invalid card The credit card number is
not recognized as a valid card number
CALL HELP AM
Invalid amount retry processing
transaction with a valid amount
CALL VOICE OPERATOR
Contact VisaMaster Card voice
authorization

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