Manuals for Merchant Credit Card Processing Services

Credit Card Machine Manuals

Credit Card Terminal Machine Manual for Hypercom 5500 Fact Sheet

Brand: 

Hypercom Corporation

Features: 
  • Epic (ePOS-infocommerce) delivers Internet based information and commerce via ICE (Interactive Consumer Environment) terminals
  • Intuitive touch-screen with graphic prompts, quickly guides users through the payment process
  • LCD touch screen display enables in store marketing, couponing and promotions
  • Hypercom FastPOS 9600 bps modem lowers cast and supports new applications
  • Full function terminal features debit PIN pad and signature capture pad
  • Fast, removable thermal printer with an optional paper cutter that eliminates paper jams
Specifications: 
  • Display: LCD: 160 x 80 pixel graphics; Backlight: 3,000 hours (calculated)
  • Card Reader: Magnetic stripe: Track 1, 2, 3; Tracks 1, 2 or Tracks 2, 3 standard; JIS tracks optional
  • Reliability: 400,000 reads (calculated)
  • Peripheral Ports: RS-232 serial port for direct connection to a personal computer, electronic cash register or journal printer up to 9600 baud communications port for a PINpad or bar code wand
  • Modem: FastPOS 9600 bps, 2400, 1200, 300 bps - V.29, V.22BIS, V.22, V.21, synchronous (SDLC) and asynchronous, LAN
  • PIN Encryption: DES: PIN-ANSI 9.8, MAC-ANSI 9.9; Key management: Master/session keys (12) or DUKPT
  • Aux Ports: 10BaseT Ethernet (Optional Adapter Required)
  • Printer: Thermal, 576 dots per line; Paper - 2.28 in/wide, 1.97 in 3.15 in/diameter
  • Keypad: Membrane: 12 keys, water-resistant
  • Physical: 10.0"L x 5.18"W x 2.57"H - Weight: 1.5 lbs
  • Voltage: AC: 85-250 V AC, 50/60 Hz; DC: 24 V, 1A
Description: 
The Hypercom ICE 5500 credit card machine is an affordable, easy-to-use Internet-enabled point-of-sale (POS) credit card terminal that supports existing merchant account payment methods while offering innovative merchant service features such as electronic receipt capture (ERC), in-store promotions and customer loyalty programs. Specifically designed to help merchants as a single, integrated credit card processing unit, the Hypercom ICE 5500 credit card machine point of sale POS terminal brings touch-screen graphic display technology to the countertop, permitting customized advertising and couponing directly to the customer at the point of sale. With a fast transmission speed of 9600 bps, the Hypercom ICE 5500’s Fast POS modem provides the merchant with the fastest dial-up capability in the credit card processing and merchant services industry, significantly lowering transaction costs. The Hypercom ICE 5500 credit card machine can be used to accept credit cards through retail merchant accounts but also has a keypad enabling the merchant to manually key in credit card numbers to perform credit card processing for mail order merchant accounts, phone order merchant accounts, internet merchant accounts or e-commerce merchant accounts. In addition, the merchant account application software that currently runs in the Hypercom ICE 5500 credit card terminal is backward compatible with the Hypercom ICE 5000, reducing certification time. The Hypercom ICE 5500 credit card machine combines the flexibility of a full-featured POS terminal with the infrastructure to quickly and cost effectively integrate new merchant account applications. This combination makes the Hypercom ICE 5500 credit card terminal point-of-sale (POS) system the simplest and most innovative POS solution available in today’s credit card processing and merchant services industry. The technologically advanced Hypercom ICE 5500 credit card machine can be used for credit card processing of all aspects of a merchant account. Also available is the HYPERCOM ICE 5500 PLUS credit card machine, which integrates the advanced and innovative Sure Load thermal Printer that prints at twice the speed of previous Hypercom credit card machines and ensures jam free production. The Hypercom 5500 PLUS credit card machine is also available with a smart card reader.

Note: Because the Hypercom ICE 5500 credit card terminal is extremely new, it is not yet widely supported in the industry so please consult your processor before purchase. 1st National supports and highly recommends the Hypercom ICE 5500 credit card machine.

For more information on the Hypercom ICE 5500 credit card terminal, please visit the Hypercom website.
Online Manual: 

ICE5500022500qxd

I C E 5 5 0 0
I C E 5 5 0 0
I N T E R A C T I V E C O N S U M E R E N V I R O N M E N T
f a s t i n t e r a c t i v e e c o n o m i c a l P O S t e r m i n a l w i t h i n t e g r a l p r i n t e r
ICE 5500 Features
u
ePic ePOSinfocommerce

delivers Internetbased information and
commerce via ICE

Interactive Consumer Environment terminals
u
Intuitive touchscreen with graphic prompts quickly guides users through the payment process
u
LCD touchscreen display enables instore marketing couponing and promotions
u
Hypercom FastPOS

9600 bps modem lowers
cost and supports new applications
u
Fullfunction terminal features debit PIN pad and signature capture pad
u
Fast removable thermal printer with an optional paper cutter that eliminates paper jams
The Hypercom

ICE 5500 is an affordable
easytouse Internetenabled pointofsale POS terminal that supports existing payment methods while offering merchants innovative features such as electronic receipt capture ERC instore promotions and customer loyalty programs
Designed as a single integrated unit the ICE 5500 brings touchscreen graphic display technology to the countertop permitting customized advertising and couponing directly to the customer at the point of sale
With a fast transmission speed of 9600 bps the ICE 5500 FastPOS modem provides the merchant with the fastest dialup capability in the industry significantly lowering transaction costs In addition the application software that currently runs in the ICE 5500 is backward compatible with the ICE 5000 software reducing certification time
The ICE 5500 combines the flexibility of a fullfeatured POS terminal with the infrastructure to quickly and cost effectively integrate new applications This combination makes the ICE 5500 the simplest and most innovative POS solution available today
Electronic Receipt Capture
Electronic receipt capture ERC eliminates the costs associated with paper stor age and significantly reduces chargebacks ERC receipts can be easily accessed via the Web to review or print
OnScreen Advertising Couponing and Loyalty
Internetenabled advertising interactive couponing and loyalty programs are targeted and customized generating increased sales and transac tion frequency
eCommerce and eMail
With
ePic and ICE screen
based terminal Internet browser merchants create and access their own Web site manage online sales and sendreceive email
P r o f i t a b l e N e w V a l u e A d d e d A p p l i c a t i o n s w i t h e P i c

Display
LCD touchscreen
160 x 80 pixel graphics
Size
27 x 17 68 cm x 43 cm
Backlight
EL 3000 hours
Touch pad
Resolution 390 points per inch
Card reader
Magnetic stripe
Track 1 2 3Tracks 1 2 or Tracks 2 3 JIS tracks optional
Reliability
400000 reads
Card option
IC card interface
ISO 7816 1 2 3 4T 0T 1 EMV Compliant
SIMMLOCK SAMs
4 standard
SmartMemory card
Noncaptive reader
Key pad
Membrane key pad
12 keys waterproof
Comms
Modem
FastPOS 9600 bps 2400 1200 300 bps v29 v22BIS v22 v21 Synchronous SDLC and Asynchronous
PIN pad port
4Wire RS485
Peripheral
RS232
Printer
Thermal printer
Paper width 58 mm Full graphics w576 dotsline 40 column 12 dotsmm print density 6 linessec MTBF 70000 receipts
Paper cutter optional
Auto cutter partial 95 cut 300000 receipts life
Memory
RAM
1MB standard 05 or 15 MB optional
RAM Backup
5 years battery
Power
AC
85250 V AC 5060 Hz
DC
24 V
Security
Physical
2 Intrusion detectors secure CPU
PIN Encryption
DES
PINANSI 98 MACANSI 99
Key Management
MasterSession keys 12 or DUKPT
Environment
Temperature
0 to 45 C
Humidity
Max 85 noncondensing
ESD
12000 volts
Footprint
Dimensions
10 L x 518 W x 25 H 254 cm x 1316 cm x 635 cm
Weight
15 lbs
Reliability
MTBF
100000 hours not including printer
Warranty
5 years does not include printer and display not available in all countries
I C E 5 5 0 0 S p e c i f i c a t i o n s
I C E 5 5 0 0 S p e c i f i c a t i o n s
WORLD HEADQUARTERS NORTH AMERICA 2851 W Kathleen Road PhoenixArizona US 85053 TEL 16025045000 FAX 16025044578
LATIN AMERICA Rua Joaquim Floriano 72 12 andar CJ124 04534000 ItaimBibi So Paulo Brazil TEL 55118299899 FAX 55118299899
ASIAPACIFIC RIM Hypercom Asia Ltd 21F Metro Centre II 21 Lam Hing Street Kowloon Bay Hong Kong TEL 185225616800 FAX 185225615890
EUROPE MIDDLE EAST AFRICA
Hypercom Europe Ltd Unit 2Woking Eight Forsyth Road Woking Surrey England UK GU21 5SB TEL 441483718600 FAX 441483718601
2000 Hypercom Corporation All rights reserved Hypercom and the Hypercom logo are registered trademarks of the Hypercom Corporation Ascendent RealPay The Global Leader in Electronic Transaction Solutions IEN 2000 Hypercom FastPOS SmartICE ePOSinfocommerce and ICE are trademarks of Hypercom Corporation Hypercom Corporation NYSE HYC is a global provider of electronic payment solutions including multifunctional pointofsale terminals peripherals network products Ascendent payment and transaction software and Internet electronic commerce payment solutions
Headquartered in Phoenix Arizona Hypercom markets its products in more than 70 countries through a global network of offices and affiliates in Argentina Australia Brazil Chile China Hong Kong Hungary Japan Mexico Russia Singapore United Kingdom and Venezuela
wwwhypercomcom
18778409820
I N T E R A C T I V E C O N S U M E R E N V I R O N M E N T

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